Please see the following letter to our customers from Operations Director Craig Lowery about measures in place for when we reopen, to limit the spread of COVID-19 / Coronavirus. You can see a downloadable PDF version here.
During lockdown, we have missed you. However, we have been busy, working hard to ensure that when we re-open the doors to our pubs, it is safe to do so.
The safety of our teams and our customers remains our priority, but it is also important to us that we deliver a welcoming experience for all our customers and that you enjoy your visit to your local pub.
We have carefully placed our furniture to adhere to social distancing measures, installed multiple sanitiser stations, introduced one-way systems, disposable menus, disposable condiments and an enhanced cleaning regime – all whilst still providing you, our customers, with a welcoming environment.
Regarding table numbers, our commitment to a safe environment is, as always, a top priority. Table numbers are currently set at a maximum of 6. Only two households may sit together indoors and a maximum of 6 people from different households outdoors.
All tables for food and drinks should ideally be pre-booked and we must have details of all members in the group. You are welcome to come along without a reservation, but you may have to queue outside until a table becomes available.
One significant change is that initially we will not be accepting cash payments. We will have an order and pay app and we would politely encourage all our customers to use this where possible.
When you do visit us, whilst things might be a little different from the moment you arrive, you will still enjoy that warm and welcoming atmosphere that you have always experienced. Our pub gardens are also here to welcome those of you who wish to drink or dine outside.